SBI Contact Center – A Simple Call Makes Banking Simpler

 SBI Contact Center 

A Simple Call Makes Banking Simpler

SBI Contact Center – A Simple Call Makes Banking Simpler

A Simple Call Makes Banking Simpler.

SBI Made a simple Changes in Phone Banking Services.

To provide better service, Phone Banking Services will be merged with Contact Centre from 15.08.22. To avail 24×7 Services, please call 1800 1234 or 1800 2100.

Along with services provided by Phone Banking, other services are also available from Contact Centre. These services are available 24×7 on all days.

 

Following is the detailed list of services available through Contact Centre :-

 

Services available at Contact Centre

  1. Account Balance (RMN)
  2. Last 5 transactions (RMN)
  3. Mini statement through SMS (RMN)
  4. ATM / Debit Card Blocking (RMN)
  5. ATM / Debit Card re-issue after Blocking (RMN)
  6. Generate / Change Green PIN (RMN)
  7. Interest rate information (RMN / Non-RMN)
  8. Dispatch status of ATM / Debit Card (RMN)
  9. Dispatch status of Cheque book (RMN)
  10. TDS Details by email (RMN)
  11. Deposit Interest Certificate by email (RMN)
  12. Track status of Complaint (RMN)
  13. ATM / Debit Card Switch On / Off (RMN)
  14. SMS Mini Statement (Non-RMN)
  15. Dispatch status of ATM / Debit Card (Non-RMN)
  16. Dispatch status of Cheque book (Non-RMN)
  17. TDS Details by email (Non RMN)
  18. Deposit Interest Certificate by email (Non RMN)
  19. Account Statement by email (RMN)
  20. Account Statement by email (Non-RMN)
  21. Report unauthorized transaction/s
  22. Blocking of ATM / Debit Card & UPI services
  23. Blocking of Internet Banking (post reporting of unauthorized transaction/s)
  24. Deposit & Loan Products information
  25. SBI YONO & Internet Banking hand-holding
  26. Lodge Complaint & Track status of Complaint
  27. Pension related information
  28. Dispatch status of ATM / Debit Card
  29. Deposit Account Balance details (RMN)
  30. Transaction details (RMN)
  31. Request for Cheque book (RMN)
  32. ATM / Debit Card re-issue after Blocking (RMN)

* RMN – Registered Mobile Number

# Journeys listed above from Sr. No. 21 to Sr. No. 28, are available to both RMN and Non-RMN callers.

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